Terms & Conditions

Last Updated: 2024

1. Introduction

These Terms and Conditions ("Terms") govern the use of ASH ENVIRO LTD's services and website. By engaging our services or using our website, you agree to these Terms.

Company Details:
ASH ENVIRO LTD
19 Ings Road, Wilberfoss, York, YO41 5NG, United Kingdom
Company Number: 12529608
VAT Number: GB391321314

2. Services

ASH ENVIRO LTD provides professional disinfection and pest control services. Services are provided in accordance with:

Industry best practices and safety standards
Appropriate use of approved methods and products
Professional conduct and safety protocols

3. Service Agreements

When you engage our services:

We will provide a quote outlining the work to be carried out and costs
Services commence upon acceptance of the quote and agreement of terms
Any variations to the agreed work will be discussed and agreed in advance

4. Pricing and Payment

Our pricing is based on:

The scope of work required
Property size and complexity
Type of service requested

Payment terms will be agreed as part of the service agreement. Invoices are typically due within the agreed payment period.

5. Client Responsibilities

To enable us to provide effective services, clients are expected to:

Provide accurate information about the property and any issues
Allow reasonable access to the property for assessment and treatment
Follow any guidance provided regarding preparation or post-treatment precautions
Inform us of any relevant health or safety considerations

6. Safety and Health

We prioritise safety in all our work. However:

Clients must inform us of any health conditions, allergies, or safety concerns
We provide guidance on precautions, but clients are responsible for following this guidance
Clients should ensure the property is safe for our team to work in

7. Limitations of Liability

To the extent permitted by law:

Our liability is limited to the value of the services provided
We are not liable for indirect or consequential losses
We are not liable for issues arising from client failure to follow guidance or provide accurate information
We are not liable for pre-existing conditions or issues not related to our services

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Guarantees and Warranties

We provide services to professional standards. However:

Results may vary depending on various factors including property conditions and client cooperation
We do not guarantee complete elimination of all pests in all circumstances
Follow-up treatments may be necessary in some cases
Any specific guarantees will be agreed in writing as part of the service agreement

9. Cancellation and Refunds

If you need to cancel a scheduled service:

Please provide reasonable notice (typically at least 24 hours)
Cancellation terms will be specified in the service agreement
Refunds, if applicable, will be processed according to the agreed terms

10. Intellectual Property

All content on our website, including text, images, logos, and materials, is the property of ASH ENVIRO LTD and is protected by copyright and other intellectual property laws.

11. Website Use

When using our website, you agree to:

Use the website only for lawful purposes
Not attempt to gain unauthorised access to any part of the website
Not use the website in any way that could damage, disable, or impair the website

12. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

13. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government actions.

14. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Changes to Terms

We may update these Terms from time to time. The "Last Updated" date indicates when changes were made. Continued use of our services or website constitutes acceptance of updated Terms.

16. Contact

For questions about these Terms, please contact us:

ASH ENVIRO LTD
19 Ings Road
Wilberfoss, York
YO41 5NG, United Kingdom